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  • What sort of dyes do you use?
    On all our yarns we use acid dyes which are non-toxic. The dyes do not contain acid and they have a neutral phn similar to water. The word ‘acid’ refers to mild acid salts used as a fixative, the ph is similar to acidic foods such as vinegar.
  • What countries in the world do you deliver too?
    We ship to many places in the world including the United Kingdom, USA, Canada, France, Australia, Germany, Spain, Italy, Belgium, Hungary, Czech Republic, Denmark, Finland, Greece, Malta, Netherlands, Poland, Portugal, Sweden, Singapore, New Zealand, Japan, China, Norway and Switzerland.
  • What are the yarn care instructions?
    4 ply yarn - machine wash on wool wash or hand wash DK yarn - machine wash on wool wash or hand wash Minis - machine wash on wool wash or hand wash Laceweight yarn – hand wash only Chunky – hand wash only Hand knitted accessories – hand wash only
  • Do you accept returns?
    Yes, we do accept returns within 14 days of you receiving your parcel on all products excluding personalised or custom orders and digital downloads. The item must be returned in its original condition and the buyer is responsible for the return shipping costs.
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